Case study: Manual QA for Recruitment Platform

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The recruiting industry faces challenges including finding suitable candidates in a crowded marketplace, managing large volumes of applicants, and high turnover rates. 

These challenges are expected to continue in the coming years, making it even more crucial for recruiters to find innovative solutions to remain competitive. To address these challenges, many recruiters are turning to technology, including smart recruiting platforms, to streamline their processes and improve their overall efficiency. 

In this case study, we will explore how our QA testing services helped SquarePeg, a leading smart recruiting platform, overcome its challenges and achieve its business goals. 

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Brief summary

  • SquarePeg is an AI-driven and AI-powered recruiting platform that helps source, screen, & hire the right talent.
  • Our main responsibility was to identify bugs and defects before new updates and enhancements to the website are released, in order to ensure that they meet user expectations and provide a seamless experience.
  • Throughout our extensive collaboration with SquarePeg, we provided effective QA testing, while also providing clear and comprehensive feedback to highlight crucial moments, resulting in a strong and fruitful partnership, and demonstrating our commitment to providing tailored top-notch QA testing services.

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About the project

SquarePeg is an all-in-one recruiting platform that makes it easy to attract and match top candidates, while also providing market intelligence and analytics to help you improve recruiting at every stage of the funnel.

SquarePeg simultaneously integrates with different ATSs, allowing companies to scale recruiting efforts while saving valuable time. Their marketing reaches the widest Talent Network targeting active job seekers on over 250 plus job boards, as well as passive job seekers using strategic campaigns over email, mail, and social media to attract top talent.

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What was the challenge

We were responsible for ensuring the whole QA testing process of SquarePeg and confirming that the software and application worked as expected and met the highest standards of quality.

The overall scope of work can be broken down into several sections: identifying issues and creating bug reports, making sure the system works well based on requirements, features correspond with design requirements, test coverage and test documentation, and ensuring proper features work on the user’s side.

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Solution we provided

Through our continuous and collaborative partnership with SquarePeg, we have developed and refined customized QA processes that are tailored to their specific requirements. Our approach is centered on enhancing the overall product quality, which is achieved by regular and effective communication with the SquarePeg team and adapting to their needs.

Here is the list of processes we conducted during our cooperation:

1. Functional and non-functional testing

2. Smoke, Sanity, UI/UX, Exploratory, Regression testing

3. Compatibility testing (Web and mobile testing; Windows, macOS; Android, IOS; Chrome, Safari, Mozilla)

4. Implemented X-Ray test management system. This allowed us to:

  • structure all test cases;
  • create and attach test coverage to each ticket;
  • divide test cases to test sets (every test set covers separate section/page of the project);
  • create general, fix version, regression test plan.

5. Optimized regression testing before release due to creating and updating the regression test plan

6. Implemented “Aging bugs” to keep a “clear” backlog

7. New features testing to ensure correspondence with PerfectPixel design.

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Result

Our testing and reporting approach was highly effective and aimed at providing clear and comprehensive feedback to the SquarePeg team. We strived to highlight crucial moments that could potentially impact the platform’s performance and stability, allowing the team to make swift and necessary improvements.

As we continue to work alongside SquarePeg, we are grateful for the opportunity to establish such a strong and fruitful partnership. The success of our collaboration is a testament to our commitment to providing top-notch QA testing services, tailored to the unique needs and requirements of each client.

We are excited to continue working with SquarePeg to further enhance the platform’s quality and performance.

In Pecode, we’re always ready to bring great ideas to life and ensure their proper work. For those who are ready to start this journey with us, we’re always available via hello@pecodesoftware.com